shop with confidence
We didn’t find any payments linked to that email address. Please try searching with a different email address or send us a message and our support team will help you.
We’re here to help
We understand that online shopping doesn’t always go right. When that happens, we help customers and retailers manage payments and resolve disputes quickly and easily, so you can shop with confidence.
Every MyPayHelp retailer has a unique code which you can find on your bank statement. This allows us to locate your payments and resolve any disputes. Please enter the code as shown below, with your email address.
We've found the payments. We've emailed you a link, please click a link to prove you are the account holder.
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*Please make sure you enter the email address you use for online payments.
MyPayHelp
How it works
MootPay understands that sometimes things go wrong when you shop online. That’s why we’re trusted by thousands of retailers to give you quick access to your purchase information, as well as the tools necessary to manage payments and resolve any disputes instantly, allowing you to shop online with confidence.
Enter email address
MyPayHelp works with retailers to instantly identify payments & charges
Let MyPayHelp do the work
MyPayHelp analyses your payments and provides information and tools for any next steps
Problem solved
Complaints about a purchase? Fraudulent activity? MyPayHelp resolves all issues within 24 hours
ABOUT
Who are we?
…and more importantly why are we on your bank statement?
MyPayHelp.com provides payment support services to retailers around the globe to help customers manage and validate their payments quickly and easily. By entering the identifier on your bank statement you can see and manage all the payment details that we hold for you with that retailer.
